* The objectives of studying information needs
- The explanation of observed phenomena of information use or expressed need
- The prediction of instances of information uses
- The control and therby improvement of the utilization of information manipulation of essentials conditions
According to Taylor, information need has four levels:
1. The conscious and unconscious need for information not existing in the remembered experience of the investigator. In terms of the query range, this level might be called the “ideal question”—the question which would bring from the ideal system exactly what the inquirer, if he could state his need. It is the actual, but unexpressed, need for information
2. The conscious mental description of an ill-defined area of in decision. In this level, the inquirer might talk to someone else in the field to get an answer.
3. A researcher forms a rational statement of his question. This statement is a rational and unambiguous description of the inquirer’s doubts.
4. The question as presented to the information system.
출처:wikipedia